FAQs
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What is a virtual assistant?
A virtual assistant can help with many administrative and clerical tasks. Virtual assistants can help organize your personal and/or your professional life. Some assistants may specialize in an industry or types of services.
Purple Pandas specialize in supporting small and growing businesses. Get more done without actually doing the extra hours.
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What does the process look like?
1. Book a free connection call - tell us your hopes, dreams, and all those pesky things in the way of achieving them.
2. Pick your package - we will send over 10, 20, or 30 hour monthly packages.
3. Receive updates from your client portal - easily review, pay invoices, and update as needed all in one convenient place.
It’s really that simple. We don’t want to create any more obstacles on your business journey. Book a call, get help, it’s that easy!
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Can you really help my business?
Yes, we start immediately to help you reach your goals. After signing with us, you have the option to do a virtual call or digital questionnaire to complete your onboarding information. During our onboarding process, we go over logistics but also what are your business goals for the near and distant future. Next, we curate a customized plan to fit your needs. Check out our portfolio and services page to see some of our business solutions.
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Do you accept credit cards?
Yes, we use Stripe payments and accept all major debit and credit cards, Apple Pay, Google Pay, etc.
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How do I log into my client portal?
All information will be emailed to you.
Current customers can receive help at support@purple-pandas.com
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What if I need to cancel?
Send us an email at support@purple-pandas.com and we will assist with closing your account. You would be charged for any outstanding work and reimbursed any uncompleted work.
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Can I leave a review?
Yes! We would love to hear from you! 💜
Reviews can be submitted to team@purple-pandas.com or tag us on Instagram. Thank you for supporting our small business!