FAQs

  • What is a virtual assistant?

    A virtual assistant can help with many administrative and clerical tasks. Virtual assistants can help organize your personal and/or your professional life. Some assistants may specialize in an industry or types of services.

    Purple Pandas specializes in supporting mental health professionals with their new and growing practices.

    We understand the frustrations therapists experience supporting their own caseload while trying to expand their practice. Thankfully, you don’t need to work alone. A team of Purple Pandas is ready to take administrative tasks off your to-do list, so you can focus on providing the best therapy for your clients.

  • What does the process look like?

    1. Contact us! Tell us your hopes, dreams, and all those pesky things in the way of achieving them. During our free consult call, we want to know how we can best support you and your private practice.

    2. Next, we schedule your onboarding call. This call ensures we have access and we go over task priorities.

    3. Finally, receive weekly updates from us via email and rest easy knowing you have Purple Pandas working on your business.

    It’s really that simple. We don’t want to create any more obstacles on your business journey. Reach out, get help, it’s that easy!

  • Can you really help my practice?

    Yes, we start immediately to help you reach your goals. After signing with us, we will schedule an onboarding call. During our onboarding process, we go over logistics but also your business goals for the near and distant future. Next, we curate a customized plan to fit your needs. We will provide recommendations or comparisons so you can make the best business decision for your practice.

    Whether you are just starting your practice or well-established, we have a monthly package that can meet your needs.

  • Do you accept credit cards?

    Yes, we accept credit, debit, and ACH.

  • What if I need to cancel?

    Send us an email at support@purple-pandas.com and we will assist with closing your account. You would be charged for any outstanding work and reimbursed any uncompleted work.

  • Can I leave a review?

    Yes! We would love to hear from you! 💜

    Reviews can be submitted to team@purple-pandas.com or tag us on Instagram. Thank you for supporting our small business!