Our Stance on AI

When I started Purple Pandas, I thought about one question.

 

“What is that feeling I want others to walk away after working with us?”

Whether that be a client looking for therapy, or a therapist wanting to go over documents together, I wanted the recipient to have a very specific feeling. I wanted them to have that feeling of sipping a hot tea or hot chocolate on a cold night. The kind of night where you need to have extra blankets while you sit by a cozy fireplace and with each sip of your hot beverage your soul is soothed.

With this image in my mind, I boiled down our company to these three key values:

  • Supportive - we provide value to each client and operate as a team

  • Reliable - we offer consistent service to our clients and all our pandas know they can rely on each other

  • Warmth - that friendly, kind feeling you receive after each interaction with our pandas

In order to have that warmth I wanted, I knew I had to hire individuals that shared the same mindset as me. Here at Purple Pandas, we do not use AI to brainstorm, assist, generate, create for us. We provide kind-hearted, reliable support from 100% humans. 

  • We do not use AI generated emails when responding to your clients

  • We do not use AI prompts or comments on our social media page

  • We do not use AI to come up with ideas

  • We do not use AI to generate videos, make presentations, etc.

  • We responsibly source our images or film our own photos/videos

  • We strive to be better each day and actively find ways to turn off AI or learn ways we can improve our anti-AI initiative

Our virtual assistants have the sensitivity and empathy to meet your clients where they are. We understand some people seeking therapy may be in vulnerable situations when asking for help and we treat everyone with dignity and respect they deserve. 


We are real people providing human support to our therapists wanting authentic and kind help. If that sounds like you, reach out through our contact form. We’d love to connect! 


Note: If your business uses AI-features, that is your choice. We will still support your practice if you choose to use AI for your website, social media, and/or note taking. However, all documents and items requested/created from our company are non-AI generated or assisted.

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